Frequently Asked Questions
Everything you need to know about our high-performance kitchen tools.
What is the standard shipping time for orders within the US?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3 to 7 business days depending on your location.
What is your return policy for kitchen appliances?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Do Brod & Taylor products come with a warranty?
Yes, our products typically come with a 1-year limited warranty that covers defects in materials and workmanship under normal household use.
Do you ship your folding proofers and sharpeners internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay installments for flexible payment options.
How can I track the status of my shipment?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.